Transparent Pricing
Honest, transparent, professional — we stand by our no-hidden-fees principle
Medical Supporter Pricing in One Minute
20% coordination fee, pass-through medical costs, no hidden items
- How is the Medical Supporter fee calculated?
- Medical fees are remitted directly to the hospital, which issues the invoice in Japan. Medical Supporter adds a coordination service fee on top of the actual medical cost. Actual treatment fees depend on each hospital's quote; a full estimate is provided before signing.
- What does the coordination service fee include?
- Medical record consolidation and bilingual translation, remote Second Opinion arrangement with Japanese physicians, clinic and inpatient scheduling, 24-hour contact line, language summary of exam results, and post-return follow-up coordinated with your local doctor.
- Are there any extra or hidden fees?
- A full quote is provided before signing. Personal expenses such as flights, accommodation, meals, visa, and insurance are paid by the patient; the coordinator can book them on your behalf and itemise actual costs. No price increases after the contract is signed.
Transparent Coordination Service Fee Model
We do not profit by marking up medication or repackaging medical fees. Medical fees are based on the actual charges from Japanese institutions, plus a coordination service fee for record organization, translation, appointments, itinerary support, and administrative coordination.
Japan-based Coordination and Scope Boundaries
We help organize communication among patients, families, medical institutions, interpreters, and local support contacts. Acceptance, treatment plans, and changes in medical fees remain determined by the institution case by case.
Interactive Cost Estimator
Select treatment, stay length, and support services — instant conversion to 9 currencies
Professional Value Included in the Service Fee
"Integrity is the foundation of our decade-long partnership with Japanese medical institutions."
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