24-hour coordination contact

Contact Our Medical Coordination Team

You can contact us by form, LINE, phone, or email. A coordinator will first understand your needs, then explain possible next steps and what materials may be needed.

Japan Headquarters

福岡県福岡市博多区博多駅南 3-17-15 4F

Phone (Japan)

+81 92-984-3200

Email

service@medicalsupporter.org

Online Consultation Form

Please fill in your basic information and a brief description of your condition. Our dedicated medical coordinator will reply within 24 hours.

Medical Privacy Notice

Please do not upload medical images, full reports, passport copies, or highly sensitive documents through this form. After receiving your inquiry, we will send a secure upload link if medical records are needed.

Full Name *

Email *

Phone

Inquiry Type

Condition Description / Message *

I understand that my message may include sensitive medical information and consent to Medical Supporter processing it for the purpose of responding to my inquiry.I agree to the Privacy Policy and Terms of Service.I understand that Medical Supporter does not provide diagnosis, treatment decisions, or emergency medical care.If submitting on behalf of a patient, I confirm I have the patient’s consent or legal authority.

Scan to Reach Your Dedicated Advisor

Choose the official contact channel that works best for you

Official LINE Account

ID: @acl1165c

WeChat

For global Chinese-speaking clients