Financial Transparency in Cross-Border Medical Care
Medical Supporter — Information Notice
This article is a summary of international medical information and is not medical advice; it cannot replace the diagnosis or treatment plan of your attending physician. The medical technologies, drug information and clinical data presented here are compiled from public literature and official statements of major Japanese medical institutions; the applicability and outcome of any therapy vary with each patient and must be assessed individually by a qualified physician.
Our Core Commitment: Transparent Pricing
When facing cancer treatment, financial planning is often the primary concern for families. Medical Supporter understands this burden and maintains absolute budget transparency, rejecting all hidden fees, allowing you to focus completely on treatment and recovery.
Our Fee Structure
1. Hospital Charges (Direct Medical Costs)
This represents pure medical expenditures collected by Japanese medical institutions:
- Consultation fees
- Diagnostic testing
- Pharmaceutical costs
- Surgical procedures
Medical Supporter facilitates direct payment coordination with hospital billing departments, with all receipts provided transparently.
2. Medical Coordination Service Fee
We charge 20% of actual medical costs for comprehensive support services, including:
Professional Medical Translation:
- Specialized translators with medical background
- Accurate conversion of complex medical records to clinical Japanese
Visa Guarantor Documentation (B-066):
- Legal visa guarantor certification
- Official documentation for international medical visa applications
Hospital Communication Coordination:
- Multi-party liaison between patient and hospital administrative/medical teams
- Advocacy support during treatment decisions
24-Hour Emergency Support:
- Immediate assistance for urgent situations during Japan stay
- Crisis management coordination
Why Service Fees Matter
Cross-border medical care extends beyond medication provision—it encompasses legal protection and professional assurance.
Legal Status: Medical Supporter is registered as a legitimate cross-border medical coordination entity, ensuring your medical pathway receives Japanese legal protection.
Professional Standards: Standard translation services cannot accurately convey tumor staging, immunological markers, and treatment protocol nuances. Errors in translation can lead to incorrect treatment decisions. Our fees ensure every detail receives medical professional verification.
Additional Potential Costs
- Administrative procedures: Translation and visa guarantor documentation fees
- Living expenses in Japan: Accommodation, transportation, meals
- Travel arrangements: Flight, insurance coordination
Our Commitment
Complete financial transparency allows you to budget accurately and focus entirely on health and recovery, without financial surprises or hidden obligations.
Medical Supporter was formerly certified as an international medical visa guarantor by Japan's Ministry of Foreign Affairs and the Ministry of Economy, Trade and Industry (B-066).
Considering medical care in Japan? Need information and support?
We help you organize the information needed for medical travel to Japan, liaise with Japanese medical institutions, and arrange a second-opinion consultation.The first consultation is free; an advisor will help you clarify the next steps.
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